Anaheim Marriott, Anaheim, CA, USA at United States, Anaheim, CA 92802

Contacts

Address:
United States, Anaheim, CA 92802
Get directions

Categories:
Establishment   Bus station   Transit station  

Suggest update

Reviews

• David Rogers
  ★ ★ ★ ☆ ☆
  The location was in excellent proximity to Disneyland and the Anaheim Convention Center, and the interior appeared freshly renovated. At the same time, the Hotel suffered from issues related to staffing such as training, familiarity, responsiveness, and capacity to accommodate larger crowds. For example, the wait at their restaurant 'Nfusion was at one point an hour and when seated. Once seated our server changed three times and it took 30 minutes to get our check. Additionally, one staff stated "the silverware is over there" when I took some utensils off of another table because ours had none. A venture "over there" had no silverware and the other waiter just looked confused when I asked. I intentionally ate at the buffet because of how long it took for everything, but the meal was good.
  
  Room service skipped our room three times after repeated attempts to have the bedroom serviced both by calling the front desk and through the app. The elite member lounge offering snacks, etc closed early Saturday and Sunday, two days when the demand for its use was the highest which was just counterintuitive. Staff misinformed us through the Marriot app that our keycard must have been "demagnetized" when we couldn't enter the lounge on Saturday for a bottle of water; we later learned "it's always closed" by front desk staff who just appeared wide-eyed and confused when looking at the response we had on the app but did provide a bottle of water.
  
  Finally, the keyless elevator was a logistical nightmare, frequently stopping on redundant floors, not moving at all, going up when it displayed going down, etc. It became a running joke amongst conference goers that the "smart" elevator lack any necessary intelligence.
  
  Overall it was an ok stay but don't expect a simple, straightforward stay during high capacity times.

Photos

Nearest businesses

• Cardtronics ATM

  Establishment, Finance, Atm

  777 Convention Way, Anaheim, CA 92802

  +1 800-786-9666

  cardtronics.com
• Marika's Hair Salon

  Establishment, Beauty salon

  777 Convention Way, Anaheim, CA 92802

  +1 714-703-1367
• 2AM Delivery, Inc.

  Establishment, Food, Meal delivery

  777 Convention Way Suite 115, Anaheim, CA 92802

  +1 714-394-6588

  2amdelivery.com

  Open now: Until 05:00pm
• Central Parking System

  Establishment, Parking

  777 Convention Way, Anaheim, CA 92802

  +1 714-750-1872

  spplus.com
• Premier Fitness Service, exercise equipment repair

  Establishment

  777 Convention Way, Anaheim, CA 92802

  +1 310-817-3440

  premierfitnessservice.com

  Closed now:
• Travel Traders LLC

  Establishment, Travel agency

  777 Convention Way, Anaheim, CA 92802

  +1 714-971-0502

  traveltradersllc.com